With growth comes change. And it is very important to us to always adapt our products and services to the quality demands of our customers. That is why we will be making a few optimisations to our processes.
From 23 May 2022 we are changing our ticketing tool and integrate our support services into our brand IT-HEARTBEAT.
With the optimised support service, we offer you improved processes and new functions - without any additional costs on your side.
Please do not hesitate to contact us if you have any questions or suggestions.
What you can expect with "IT-HEARTBEAT support":
Brief power grid disruption - everything under control This morning, a rather unfortunate incident caused a power outage in several municipalities - including our data centre location. A bird had
Sileo Information Management AG becomes Sileo AG. To be honest, for most of you we were always simply Sileo anyway, which is why we have decided to change the name to Sileo AG.
To keep our infrastructure up to date, we organise regular maintenance windows.
On 28 January 2026, we will be maintaining our firewalls at the Bärenplatz 2 location in Fahrwangen.
