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Privacy Policy

Personal data (hereinafter referred to as "data") are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.
Pursuant to Art. 4 No. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.

 

OUR PRIVACY POLICY IS STRUCTURED AS FOLLOWS:

I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing

 

I. INFORMATION ABOUT US AS THE RESPONSIBLE PARTY

The responsible provider of this website in terms of data protection law is:

Sileo Information Management AG
Hölzlisackerweg 8
5615 Fahrwangen
Switzerland

Phone: +41 43 455 00 77
E-Mail: support@sileo.swiss

Data Protection Officer at the provider:

Stefan P. Kolmann - privacy@sileo.swiss

 

II. RIGHTS OF USERS AND AFFECTED PERSONS

With regard to the data processing described in more detail below, users and data subjects have the right of confirmation,
- whether data relating to them are being processed, to information on the data processed,
- to further information about the data processing as well as copies of the data (cf. also Art. 15 GDPR);
- to correct or complete incorrect or incomplete data (cf. also Art. 16 DSGVO);
- to the immediate erasure of the data relating to them (cf. also Art. 17 GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
- to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR);
- to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not exist insofar as this notification is impossible or involves a disproportionate effort. Notwithstanding the above, the user has a right to information about these recipients.
Likewise, users and data subjects have the right to object to the future processing of data relating to them in accordance with Article 21 of the GDPR, insofar as the data is processed by the provider in accordance with Article 6 (1) (f) of the GDPR. In particular, an objection to the processing of data for the purpose of direct marketing is permissible.

 

III. INFORMATION ON DATA PROCESSING

Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

 

Server data

For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which the use of our website takes place.
The data collected in this way is stored temporarily, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted again after seven days at the latest, unless further storage for evidence purposes is required. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

 

Cookies

a) Session cookies / session cookies
We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract processing.
If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.
When you close your internet browser, these session cookies are deleted.
b) Third-party cookies
Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.
Please refer to the following information for details on this, in particular the purposes and legal bases of the processing of such third-party cookies.
c) Elimination option
You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

 

Contract processing

The data transmitted by you for the purpose of using our range of goods and/or services is processed by us for the purpose of processing the contract and is necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data.
The legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.
We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law.
As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of the goods or to the financial service provider, insofar as the transfer is necessary for the delivery of the goods or for payment purposes.
The legal basis for the transfer of the data is then Art. 6 para. 1 lit. b) DSGVO.

 

Contact requests / contact possibility

If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for processing and answering your enquiry - without their provision we cannot answer your enquiry or at best only to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.
Your data will be deleted as soon as your enquiry has been conclusively answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.
Social media link via graphic or text link
We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection from being automatically established to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.
After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.
This is initially data such as IP address, date, time and page visited. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the user's specific visit to the user's personal account. If the user interacts via a "Share" button of the respective network, this information may be stored in the user's personal user account and possibly published. If the user wants to prevent the collected information from being directly assigned to his/her user account, he/she must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.
The following social networks are integrated into our site by linking:

facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.
Privacy policy: https://www.facebook.com/policy.php
EU-US Privacy Shield certification https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Privacy policy: https://policies.google.com/privacy
EU-US Privacy Shield certification https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".
YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google, and thus also its subsidiary YouTube, guarantees that EU data protection requirements are also complied with when processing data in the USA.
We use YouTube in connection with the "extended data protection mode" function in order to be able to show you videos. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "enhanced data protection mode" function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.
Without this "enhanced data protection", a connection to the YouTube server in the USA is established as soon as you call up one of our Internet pages on which a YouTube video is embedded.
This connection is necessary in order to be able to display the respective video on our website via your internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time and the website you visited. In addition, a connection to Google's "DoubleClick" advertising network is established.
If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality and to analyse user behaviour, YouTube permanently stores cookies on your end device via your internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your internet browser. You can find more information on this above under "Cookies".

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function allows Google to truncate the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.
Google states that it does not link your IP address with other data. In addition, Google keeps at https://www.google.com/intl/de/policies/privacy/partners
The website also provides you with further information on data protection law, for example on the options for preventing data use.
In addition, Google offers at https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on together with further information on this. This add-on can be installed with the most common internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, you can also find out whether and which other web analytics services we use in this privacy policy.

Jetpack - WordPress Stats

We use Jetpack with the extension "WordPress Stats" on our website. This is a web analytics service provided by Automattic Inc, 132 Hawthorne Street, San Francisco, CA 94107, USA, hereinafter referred to as "Automattic".
Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000CbqcAAC&status=Active
Automattic guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
The Jetpack - WordPress Stats service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
To analyse usage behaviour, Jetpack - WordPress Stats stores cookies on your end device via your internet browser.
During processing, your IP address, the website(s) of our internet presence that you visit, the website from which you accessed our internet presence (referrer URL), the time you spend on our internet presence and the frequency with which you access one of our websites are recorded. The data collected is stored on an Automattic server in the USA. However, your IP address is anonymised immediately after processing and before it is stored.
If you do not agree to this processing, you have the option of preventing the storage of the cookie by means of a setting in your internet browser. You can find more information on this above under "Cookies".

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
If you call up the Google Maps component integrated into our website, Google will store a cookie on your end device via your internet browser. In order to display our location and create directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimising the functionality of our website.
The connection to Google established in this way enables Google to determine which website your request was sent from and to which IP address the directions should be sent.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item "Cookies".
In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.
Furthermore, Google offers at https://adssettings.google.com/authenticated
https://policies.google.com/privacy for further information.

Google reCAPTCHA

We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that EU data protection requirements are also complied with when processing data in the USA.
Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar.
Google offers at https://policies.google.com/privacy
for further information on the general handling of your user data.

Google Fonts

We use Google Fonts on our website to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that EU data protection requirements are also complied with when processing data in the USA.
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation and economic operation of our website.
Through the connection to Google established when you call up our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
Google offers at https://adssettings.google.com/authenticated
https://policies.google.com/privacy for further information, in particular on the possibilities of preventing the use of data.

Weitergehende Informationen über die Erhebung und Nutzung von Daten sowie Ihre diesbezüglichen Rechte und Schutzmöglichkeiten hält Google in den unter https://policies.google.com/privacy abrufbaren Datenschutzhinweisen bereit.

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