You decide. You can choose one of our popular packages or put together your own customised IT Heartbeat package. Completely according to your needs and even individually per node (server, desktop or notebook).
The entire platform is web-based and therefore does not require its own server. After setup, you receive your login data and thus also access to your ordered features such as monitoring, anti-malware, inventory or patch management via your personal dashboard.
At best, you know before your customers that there is a fault on your systems. Our monitoring solution can also show you where the fault originated. With our managed option, you also have us on your side as a troubleshooter. So you can relax and take care of your customers while we take care of your systems.
With the patch management feature, you can perform automated or manual rollouts. You always have an overview and can distribute system patches in a controlled, planned and efficient way. Since our IT Heartbeat solution is completely web-based, you can patch without a dedicated server. The feature also gives you remote access to any enabled device. Again, you may leave the work to us if you choose our managed option.
Monitor desktops, laptops and servers remotely. For Windows, Mac, Linux, virtual machines and network devices
Endpoint protection prevents, detects, responds and quickly restores systems in the event of an attack by ransomware or other malware
Bitdefender is comprehensive real-time protection against viruses and other malware for your servers and endpoints
Choice of manual or automated rollouts for your servers and clients without the need for a dedicated server
You will be informed about faults immediately and at your desired address so that you or we can act quickly and start troubleshooting
Save yourself the trouble of counting servers and clients. The inventory feature takes care of this for you and creates a clear inventory of your hardware and software via activated agents on your end devices.
Each feature has detailed reporting functionalities so that you can always be informed about progress, successes and error messages
Create your own scripts for specific scenarios or device types to automate processes and troubleshoot more efficiently
You get a solid set of tools to remotely access your systems and perform maintenance or troubleshoot problems. System Details, Remote Desktop, Registry, Shell, CMD and Data Transfer
A secure and stable IT environment is essential for smooth operation and as protection against system failures or attacks. Do not leave this to chance.
In an audit, we check security-relevant topics such as access rights in your data structure, your firewall configuration, network security and the general condition of your systems.
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