You decide. You can choose one of our popular packages or put together your own customised IT Heartbeat package. Completely according to your needs and even individually per node (server, desktop or notebook).
The entire platform is web-based and therefore does not require its own server. After setup, you receive your login data and thus also access to your ordered features such as monitoring, anti-malware, inventory or patch management via your personal dashboard.
At best, you know before your customers that there is a fault on your systems. Our monitoring solution can also show you where the fault originated. With our managed option, you also have us on your side as a troubleshooter. So you can relax and take care of your customers while we take care of your systems.
With the patch management feature, you can perform automated or manual rollouts. You always have an overview and can distribute system patches in a controlled, planned and efficient way. Since our IT Heartbeat solution is completely web-based, you can patch without a dedicated server. The feature also gives you remote access to any enabled device. Again, you may leave the work to us if you choose our managed option.