Monitoring, Security & Patch Management
The enterprise solution for your SME
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IT-HEARTBEAT is a flexible enterprise solution for 24/7 system monitoring, system protection and integrated patch management.
What tools & features do I get?
You decide. You can choose one of our popular packages or put together your own customised IT Heartbeat package. Completely according to your needs and even individually per node (server, desktop or notebook).
How do I get access to my features?
The entire platform is web-based and therefore does not require its own server. After setup, you receive your login data and thus also access to your ordered features such as monitoring, anti-malware, inventory or patch management via your personal dashboard.
Why monitoring?
At best, you know before your customers that there is a fault on your systems. Our monitoring solution can also show you where the fault originated. With our managed option, you also have us on your side as a troubleshooter. So you can relax and take care of your customers while we take care of your systems.
What are the advantages of patch management?
With the patch management feature, you can perform automated or manual rollouts. You always have an overview and can distribute system patches in a controlled, planned and efficient way. Since our IT Heartbeat solution is completely web-based, you can patch without a dedicated server. The feature also gives you remote access to any enabled device. Again, you may leave the work to us if you choose our managed option.
Safety Features - Many Advantages
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24/7 monitoring
Monitor desktops, laptops and servers remotely. For Windows, Mac, Linux, virtual machines and network devices
Protection against ransomware
Endpoint protection prevents, detects, responds and quickly restores systems in the event of an attack by ransomware or other malware
Anti-Malware
Bitdefender is comprehensive real-time protection against viruses and other malware for your servers and endpoints
Automated patching
Choice of manual or automated rollouts for your servers and clients without the need for a dedicated server
Alerting
You will be informed about faults immediately and at your desired address so that you or we can act quickly and start troubleshooting
Real-time inventory
Save yourself the trouble of counting servers and clients. The inventory feature takes care of this for you and creates a clear inventory of your hardware and software via activated agents on your end devices.
Detailed reports
Each feature has detailed reporting functionalities so that you can always be informed about progress, successes and error messages
Own scripts
Create your own scripts for specific scenarios or device types to automate processes and troubleshoot more efficiently
Take Control - Remote Access
You get a solid set of tools to remotely access your systems and perform maintenance or troubleshoot problems. System Details, Remote Desktop, Registry, Shell, CMD and Data Transfer
IT Heartbeat Package Prices
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Monitoring Package
Access to your own innovative monitoring dashboard
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24/7 system monitoring
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Alert notifications
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Strong & detailed reporting
System Package
Feature package for your inventory and patch management of your systems
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Hardware and software inventory
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Patch management
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Strong & detailed reporting
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Take Control - Remote Access
Security Package
The most important security features for your IT devices
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Monitoring Package
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Anti-Malware
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Protection against ransomware
All IT Heartbeat options at a glance
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Safety audit
A secure and stable IT environment is essential for smooth operation and as protection against system failures or attacks. Do not leave this to chance.
In an audit, we check security-relevant topics such as access rights in your data structure, your firewall configuration, network security and the general condition of your systems.
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CH-5615 Fahrwangen
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