With growth comes change. And it is very important to us to always adapt our products and services to the quality demands of our customers. That is why we will be making a few optimisations to our processes.
From 23 May 2022 we are changing our ticketing tool and integrate our support services into our brand IT-HEARTBEAT.
With the optimised support service, we offer you improved processes and new functions - without any additional costs on your side.
Please do not hesitate to contact us if you have any questions or suggestions.
What you can expect with "IT-HEARTBEAT support":
To keep our infrastructure up to date, we organise regular maintenance windows.
On Monday, 07.07.2025, we will maintain our Citrix infrastructure at the Bärenplatz 2 location in Fahrwangen.
To keep our infrastructure up to date, we organise regular maintenance windows.
On Monday, 07.07.2025, we will maintain our internet connection at the Bärenplatz 2 location in Fahrwangen.
In this article, we would like to inform you about the upcoming public holidays when our company will be closed. And if you have to work and something is stuck, no problem - our on-call team is there for you! 🔧📞
Sileo Information Management AG
Bärenplatz 2
CH-5615 Fahrwangen
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